Pace University
New York City | Westchester

3-Day Business Analysis Training

Course Format

3-Day course; 9 a.m. to 5 p.m.  Instructor-led

COST:  $1495

You Will Learn To

  • Know the types of project requirements
  • Be capable of planning for and monitoring the BA process on a project
  • Understand the various methods of elilciting project requirements
  • Know how to write clear and unambiguous requirements
  • Understand the process for confirming, verifying and validating project requirements
  • Understand the techniques used to analyze requirements
  • Prepare Use Cases for a project
  • Be able to assist in solution selection on a project

Who Should Enroll

This course will benefit business analysts, executives, functional managers, project managers, and team members interested in learning the key concepts of business analysis.

Course Description

This 3-day course focuses on the application of business analysis on projects, and is designed around the key knowledge areas identified by the International Institute of Business Analysis (IIBA®).  The course is a blend of instruction, group exercises to apply the best practices introduced in the course on a sample project, and discussion of specific experiences encountered by our seasoned instructors.  The effective methods covered in this 3-day course will prepare you to immediately start implementing the principles and techniques of business analysis on your projects. 

Detailed Course Outline

Module 1: Business Analysis Fundamentals

  • Introduction to Business Analysis

o   The IIBA® and BA Certification Programs     

o   BABOK® Guide Structure and Format

o   Key Business Analysis Concepts

o   Types of Requirements

  • Module 1 Exercise:

o   Determine Requirements Type


Module 2: Business Analysis Planning & Monitoring

  • Plan BA Approach & BA Activities
  • Plan BA Communication
  • Plan for Requirements Management
  • Supporting Techniques:

o   RACI Matrix

o   Acceptance & Evaluation Criteria

o   Stakeholder Maps

  • Module 2 Exercises:

o   Identify Stakeholders & Conduct Stakeholder Analysis

o   Plan BA Communications


Module 3:

  • Prepare for and Conduct Elicitation
  • Supporting Techniques:

o   Brainstorming & Brainwriting

o   Document Analysis and Interface Analysis

o   Group Events (Focus Group, Workshops)

  • Module 3 Exercises:

o   Conduct Brainstorming Session

  • Supporting Techniques (continued):

o   Interviews and Observation

o   Surveys and Questionnaires

o   Prototyping

  • Document  and Confirm Elicitation Results
  • Module 3 Exercises:

o   Utilize Questioning Techniques

o   Conduct an Interview

o   Prepare a Survey


Module 4: Requirements Management & Communication  

  • Manage Requirements & Solution Scope
  • Manage Requirements Traceability
  • Prepare Requirements Package & Communicate Requirements
  • Supporting Techniques:

o   Problem Tracking

o   Coverage Matrix

o   Risk Analysis

  • Module 4 Exercises:

o   Perform Risk Analysis

Module 5: Requirements Analysis  

  • Overview of Analysis
  • Prioritize and Organize Requirements
  • Specify & Model Requirements
  • Define Assumptions and Constraints
  • Verify & Validate Requirements
  • Supporting Techniques:

o   Use Cases

o   UML Analysis

  • Module 5 Exercises:

o   Moscow and Kano Analysis

o   Build Flowchart and Activity Diagram

o   Prepare Use Case


Module 6: Solution Assessment & Validation

  • Assess Proposed Solution
  • Allocate Requirements
  • Assess Organizational Readiness
  • Define Transition Requirements
  • Validate Solution & Evaluate Solution Performance
  • Supporting Techniques:

o   Vendor Assessment

o   Acceptance & Evaluation Criteria

  • Module 6 Exercises:

o   Force Field Analysis

o   Reactions to Change


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