Susan Feather-Gannon
Professor

E-mail: sfeathergannon@pace.edu

School/College:
  • Seidenberg School of Computer Science and Information Systems

Department(s):
  • Information Technology West

Primary Location:
Goldstein Academic Center Rm. 322

Office Hours: (Spring 2014)
Tuesday
12:00PM-5:00PM

Office Phone:
+1 (914) 773-3930

Fax Phone: 914.989.8633

Education

PhD, New York University, 1998
School of Education/Admin, Leadership & Technology

MA, St. Peter's College, 1996
Education: Specialization in Reading

MA, New York University, 1978
Business Education

BA, State University of New York at Potsdam, 1972
French/Secondary Education

AS, Endicott Junior College, 1966
Medical Secretarial

Scheduled Courses

Spring 2014:
  • DCS 991: Dssrttn for DPS in Cmptg II

View All Courses Taught
  • AIT 107: Cmptr Applctns for Tlcmnctns
  • DCS 891: Research Seminar I
  • DCS 891: Research Seminar II
  • DCS 891: Research Seminar III
  • DCS 891: Research Seminar IV
  • DCS 891: Research Seminar V
  • DCS 891: Research Seminar VI
  • DCS 990: Dissertation for DPS in Cmptng
  • DCS 991: Dssrttn for DPS in Cmptg II
  • MM 801: Maintain Matriculation-DCS
  • TS 271: Internship / Seminar in TS
  • TS 322: End User Is: Design, Mgt, Trng
  • TS 322: End User IS: Design, Mgt, Trng
  • TS 331: Tech Wrtng: Cmptr & Com Tech
  • TS 415: Cases in End-User Computing
  • TS 471: Internship in Technology Systm
  • TS 471: Internship in TS
  • TS 550: Use & Evaluation of Prgm Pckgs
  • TS 600: Grad Ts/Ind Study
  • TS 654: Dsgn Stndrd-Bsd, Tech Currcula
  • TS 671: Intrnshp in Edctnl Tchnlgy
  • Awards and Honors

    • NULL, January 1, 2002 - Who's Who Among American College Teachers
    • NULL, September 1, 2001 - Metro Chapter Award from Delta Pi Epsilon
    • NBEA, September 1, 2001 - National Business Educator's Association Educator of the Year
    • Pace University, School of Computer Science and Information Systems, April 1, 2000 - CSIS Excellence in Teaching Award
    • Delta Pi Epsilon, December 1, 1999 - 1999 Outstanding Leadership Award
    • New York University, December 31, 1998 - Samuel Eshborn Service Award
    • New York University, December 31, 1996 - Dean's Scholarship
    • New York University, December 31, 1995 - Herbert A. Tonne Scholarship

    PROFESSIONAL MEMBERSHIPS

    • Pace University, CSIS Faculty Council Student Affairs Committee [Committee Co-chair] , September 1 , 2003
      Co-chaired Student Affairs Committee
    • Pace University, TS Curriculum Committee [Committee Member] , August 1 , 2003
    • Association for InformationTechnology Professionals (AITP) , October 1 , 2002
    • Kappa Delta Pi, NYU Chapter , May 1 , 1998
    • Office Systems Research Association , January 1 , 1985
    • Delta Pi Epsilon , January 1 , 1976
    • Eastern Business Education Association , January 1 , 1976
    • National Business Education Association , January 1 , 1976
    • New Jersey Association of Marketing and Distributive Education, Selection Committee for Teacher of the Year" in New Jersey" , January 1 , 1983

    Contract, Grants, and Sponsored Research

    • Pace University Presidential Grant [Grant]
      Pace University , Pace University , $6,500.00
      Funded,"Adoption of the E-Portfolio as an Assessment Tool for the NSF CSEMS Scholarship Program" 2002

    Publications

    • Journal Article, Professional Journal
      The evolution of successful service-learning courses in the computing curriculum: From infancy to innovation
      2013
    • Conference Proceeding [Published]
      Community Empowering Service-Learning Courses Through 21st Century Technologies
      Proceedings of 12th Annual Conference on Information Technology Education, Special Interest Group for Information Technology Education – SIGITE 2011 , October (4th Quarter/Autumn) 1 2011
    • Journal Article, Academic Journal [Published]
      Perceptions and Validation of Key Information Technology Competencies from an IT Alumni Viewpoint: Another Stakeholder in the Curriculum Design Process
      Review of Business Information Systems , June 1 2011
    • Journal Article, Academic Journal [Published]
      Community Empowerment and Service Learning Practices through Computer Science Curricula of a Major Metropolitan University
      April (2nd Quarter/Spring) 1 2010
    • Monograph [Published]
      Civic Engagement in the First-Year Experience Civic Engagement Through Computer Technology at Pace University
      The New York Times Monograph on Civic Engagement in The First Year of College , December 31 2008
    • Conference Proceeding [Published]
      The Role of Service-Learning Computing Courses for Non-Majors: Providing Quality Instruction while Impacting the Student Experience
      Proceedings of the National Institute for Technology and Liberal Education – NITLE Conference , October (4th Quarter/Autumn) 1 2008
    • Journal Article, Academic Journal [Published]
      Learning at Work: How to Support Individual and Organizational Learning
      Journal of Education for Business , May 1 2008
    • Book Review [Published]
      Learning at Work: How to Support Individual Organizational Learning
      Journal of Education for Business , May 1 2008
    • Journal Article, Academic Journal [Published]
      Civic Engagement through Computing Technology
      First Year Civic Engagement: Sound Foundations for College, Citizenship and Democracy, a New York Times publication , April (2nd Quarter/Spring) 1 2008
    • Conference Proceeding [Published]
      Service-Learning Courses: A Multi-Perspective Outlook
      Proceedings of the 27th Annual Research conference: Organizational Systems Research Association – OSRA 2008 , February 1 2008
    • Conference Proceeding [Published]
      Service Learning in Seidenberg School: Involving Students in Civic Engagement
      Proceedings of the 6th Annual Faculty Institute , May 1 2007
    • Conference Proceeding [Published]
      Bridging the Gap between Higher Education and IT Industry Expectations: The First-year Experience in Service Learning Projects
      Proceedings of the Federation of Business Disciplines: 2007 Organizational Systems Research Association – OSRA , March 1 2007
    • Conference Proceeding [Published]
      Alumni Perceptions Regarding Organizational and End-user Information Systems Curricula for a Knowledge-based Economy
      Proceedings of the Federation of Business Disciplines Conference sponsored by the Organizational Systems Research Association (OSRA) , March 1 2005
    • Conference Proceeding [Published]
      The Development and Revision of a Model Curriculum in Organizational and End-User Information Systems
      Proceedings of the 20th Annual Information Systems Education Conference - ISECON 2003 , January (1st Quarter/Winter) 1 2004
    • Journal Article, Academic Journal [Published]
      Enhancing Academic Achievement: Facilitating E-Portfolio Development
      Journal of International Learning , December 31 2003
    • Journal Article, Academic Journal [Published]
      The Development and Revision of a Model Curriculum in Organizational and End-user Information Systems
      Information Systems Education Journal , December 1 2003
    • Conference Proceeding [Published]
      The Development and Revision of a Model Curriculum in Organizational and End-user Information Systems
      Proceedings of the Information Systems Education Conference – ISECON '03 sponsored by the Association of Information Technology Professionals , December 1 2003
    • Conference Proceeding [Published]
      The Development and Revision of a Model Curriculum in organizational and End-User Informations Systems
      Proceedings of the 20th Annual Information Systems Education Conference - ISECON 2003 , November 1 2003
    • Other [Published]
      Technical Writing Course Focuses on Collaboration
      The Online Cl@ssroom , December 1 2002
    • Conference Proceeding [Published]
      Student Perception of Online Learning: A Comparison of Two Different Populations
      CD-ROM Proceedings of the 19th Annual Information Systems Education Conference - ISECON 2002 , November 1 2002
    • Conference Proceeding [Published]
      Student Perception of Online Learning: A Comparison of Two Different Populations
      Proceedings of the 19th Annual Information Systems Education Conference - ISECON 2002 , October (4th Quarter/Autumn) 31 2002
    • Magazine/Trade Publication [Published]
      Using Focus Groups in Action Research Projects
      Business Education Forum , December 31 2001
    • Conference Proceeding [Published]
      Incorporating Collaboration into an Asynchronous Online Course
      ALN Seventh Sloan-C International conference on Online Learning , November 16 2001
    • Conference Proceeding [Published]
      Change! Change! Change! Office Systems Becoms Technology Systems
      CSIS Communique: A Publication of the School of Computer Science and Information Systems , September 1 2000
    • Conference Proceeding [Published]
      Applying Adult Learning Theory When Teaching Introduction to Computers to Female Inmates: Insights and Reflections
      Proceedings of the 11th International Information Resource Management Association Conference - IRMA 2000 , May 1 2000
    • Technical Report [Published]
      Applying Adult Learning Theory When Team Teaching. Introduction to Computers to a Disadvantaged Population. A Collaborative Perspective.
      CSIS Technical Report , March 1 2000
    • Journal Article, Academic Journal [Published]
      The Impact of Group Support Systems on Collaborative Learning Groups' Stages of Development
      Information Technology, Learning, and Performance Journal - Organizational Systems Research Association (OSRA) , September 1 1999
    • Other [Published]
      Teams, Technology and Tuckman
      Online Proceedings of the Worldwide Group Support Systems (GSS) '99 Conference , March 1 1999
    • Conference Proceeding [Published]
      Completing the Trilogy: Updating the GSS Literature
      The Eighteenth Annual Office Systems Research Conference: Presenting Information on Connections: New Ways of Working in the Networked Organization , February 25 1999
    • Conference Proceeding [Published]
      Group Support Systems Projects: Developing a Research Agenda
      Proceedings of the 16th Annual Office Systems Research Conference: Enabling & Supporting End Users , February 27 1998
    • Conference Proceeding [Published]
      Collaborative GSS Literature Review: A 1994 Update
      The Fourteenth Annual Office Systems Research Conference: Reengineering for Emerging Technologies , March 10 1995
    • Conference Proceeding [Published]
      A Collaborative GSS Literature Review
      The Twelfth Annual Office Systems Research Conference: Change in a Performance-Driven Organization , March 5 1993
    • Conference Proceeding [Published]
      Office Automation Effects on Clerical Jobs: Employee Perceptions
      The Sixth Annual Office Systems Conference , March 21 1987

    PRESENTATIONS

    • Office Systems Research Association [Other]
      Title: Various Teleconferences
    • Information Systems Education Conference - ISECON 2003 [Other]
      Title: " The Development and Revision of a Model Curriculum in organizational and End-User Informations Systems"
      San Diego, CA
    • Learning Conference [Other]
      Title:
      London, UK
    • Faculty Institute 2003 [Other]
      Title:
      Pforzheimer Faculty Development Center, Pace University
    • Information Systems Education Conference - ISECON 2002 [Other]
      Title: " Student Perceptions of Online learning: A Comparison of Two Different Populations"
      San Antonio, TX
    • 21st Annual Organizational Systems Research Association conference [Other]
      Title: " Building a Winning Infrastructure for Distance Education: A case Study"
      St.Louis, MO
    • ALN Seventh Sloan-C International conference [Other]
      Title: " Incorporating Collaboration into an Asynchronous Online Course"
      Orlando, Florida
    • Teaching, Learning and Technology Roundtable conference [Other]
      Title: " Building a Winning Infrastructure for Distance Education: A case Study"
      Pace University, White Plains, NY
    • Information Systems Education Conference - ISECON 2000 [Other]
      Title: 2000 Conference
      Philadelphia, PA
    • Eastern Business Education Association Conference [Other]
      Title: Online Teaching - A View from the Trenches
      Atlantic City, New Jersey
    • International Information Resource Management Conference - IRMA 2000 [Other]
      Title: Co-authored with Judy Caouette a paper titled "Applying Adult Learning Theory When Teaching Introduction to Computers to Female Inmates: Insights and Reflections"
      Anchorage, Alaska
    • Organizational Systems Research Association Conference (OSRA) [Other]
      Title: Building Virtual Relationships: The New Academic Reality
      Toronto, Canada
    • Fall '99 Research Day [Other]
      Title: The Impact of Group Support Systems on the Development of Groups Engaged in Collaborative Learning
      Pace, New York City
    • Eastern Business Education Association Conference [Other]
      Title: Internet-based Learning
      Saratoga Springs, NY
    • Work-Based Learning: From Vision to Viability Conference [Other]
      Title: The Virtual Enterprise Project held at New York University
      New York, NY
    • Ventana Corporation's Worldwide Conference '99: Building Knowledge Based Solutions [Other]
      Title: Teams, Technology, and Tuckman: A Comparison of Group Support Settings
      Tucson, AR
    • Eighteenth Annual Office Systems Research Conference: Presenting Information on Connections: New Ways of Working in the Networked Organization [Other]
      Title: Computer Tasks and Software Use of Business Graduates from Two Small Midwestern Educational Institutions
      Atlanta, GA
    • Eighteenth Annual Office Systems Research Conference: Presenting Information on Connections: New Ways of Working in the Networked Organization [Other]
      Title: Round Table Discussion on OEIS (Organizational and End-User Information Systems Curricula) Cases in End-User Computing
      Atlanta, GA
    • Eighteenth Annual Office Systems Research Conference: Presenting Information on Connections: New Ways of Working in the Networked Organization [Other]
      Title: SWAT: A Case Study on a Continuous Improvement Approach to Support Staff Workload Analysis
      Atlanta, GA
    • Worldwide Conference '99: Building Knowledge-Based Solutions [Other]
      Title: Teams, Technology, and Tuckman: A Comparison of Group Support Systems' Impact on Team Development in Corporate and Academic Settings
      Ventana Corporation, Tucson, AZ
    • Delta Pi Epsilon National Research Conference [Other]
      Title: Qualitative Research: Data Collection Techniques. Co-presenter and facilitator in research workshop conducted over the course of the conference
      Louisville, KY
    • National Delta Pi Epsilon Research Conference [Other]
      Title: The Research Connection - Research Training Workshop
      Louisville, KY
    • Student Research Colloquium, Dean's Grants for Student Research [Other]
      Title: The Impact of Group Support Systems on the Development of Groups Engaged in Collaborative Learning
      New York University, New York, New York
    • EBEA (Eastern Business Education Association) [Other]
      Title: School to Work
    • Annual American Society for Training and Development Conference [Other]
      Title: New Technology Tools for Group Facilitation
      New York

    University Service

    • First Presbyterian Church [Usher]
    • First Presbyterian Church [Volunteer]
      Desc: Tartan Fair Volunteer (annual fund-raising event)
    • Office Systems Research Association [Committee Member]
    • Office Systems Research Association [Secretary, Executive Board]
    • Delta Pi Epsilon, Alpha Chapter [President]