In order to be successful leaders, managers must learn to take on difficult conversations. Through this workshop, we will break down some essential steps to help you get ready for difficult conversations with confidence and empathy. These steps will provide you with a structured approach to get ready, making it easier to handle challenging discussions without feeling overwhelmed. Whether you're dealing with unplanned encounters or providing feedback to your team, these strategies will help you turn potentially stressful interactions into productive dialogues. During this workshop, you’ll learn how to overcome conversation barriers, gain tools for preparing to engage in difficult conversations, and have constructive, meaningful, and courageous conversations.
Pace University is committed to making our events accessible to everyone. If you require reasonable accommodation to fully participate, please contact employeerelations@pace.edu directly 2 weeks prior to the event for assistance.