(3 hours) Time management is more than just managing time. It is about controlling the use of the most valuable, and under-valued, resource. This program provides individuals with tools and techniques to identify individual time management goals, explore time management tools and techniques, and develop Individual Action Plans for addressing barriers to time management. At the end of this module, participants will be able to: Identify barriers to successful time management. Articulate and evaluate individual time management goals. Evaluate how their time is spent utilizing an Activity Time Log. Explain the Time Management Matrix. Discuss time management tools and techniques, including prioritization; scheduling; optimum work times. Recognize and eliminate time wasters. Describe techniques to manage procrastination. Identify approaches to managing heavy workloads. Develop Individual Action Plans for addressing barriers to time management.

No other responsibility distinguishes a managerial role from others more than delegating tasks and projects. Delegation is the linchpin between staff, their managers, and results. When poorly executed, delegation negatively impacts productivity and leaves staff feeling frustrated and set up for failure. On the other hand, when done well, delegation taps in to the full capability of others, building confidence and enhancing relationships. With sound delegation practices in place, managers can focus their attention on value-added activities like removing performance barriers, planning, and continuous improvement.

(3 hours) Being able to speak effectively in public and give presentations is critical in the business world. Learn how to improve your communication style, inspire and motivate participants, and exude confidence and enthusiasm in your presentations. Participants will practice public speaking techniques and make impromptu presentations for constructive feedback.

(3 hours) Staff needs regular feedback from their manager to know how well they are doing. Providing constructive feedback not only helps solve problems, but also can work to prevent potential performance problems from growing to the point where they have a negative impact on others and the organization. At the end of the module, participants will be able to: Define and describe constructive feedback. Identify opportunities to provide constructive feedback Recognize the challenges and benefits of providing constructive feedback. Evaluate their current level of effectiveness at providing constructive feedback. Demonstrate a set of key actions for providing constructive feedback to others. Conduct constructive feedback conversations that result in action toward improved performance.